Toolbus Issues Windows 10&11

Modified on Fri, 15 Aug, 2025 at 4:26 PM

PLC Connection Troubleshooting Guide

Resolving Toolbus Protocol Connection Issues in CX-Programmer

If you have trouble connecting to a PLC in CX-Programmer using the Toolbus protocol, here's an explanation and the solution.

The Issue

Microsoft has updated some drivers that makes connecting to equipment using the Toolbus-protocol nearly impossible.

The Solution

There are two ways to tackle this problem:

1
Update CX-One

Update CX-One using the Omron Automation Software AutoUpdate tool.

Omron Automation Software AutoUpdate tool
Omron Automation Software AutoUpdate tool interface

The update from July 2024 fixes the issue:

July 2024 Update
The July 2024 update that resolves the Toolbus connection issue
2
Alternative Connection Method

In case there's no time to run the update or no Internet access:

Set Dipswitch 4 of the PLC to On and connect to it using the SYSMAC WAY Protocol.

PLC Dipswitch Settings
Location of Dipswitch 4 on PLC unit

Note: This only works if the Peripheral port is not configured yet, but has its default settings.

Peripheral Port Settings
Default peripheral port settings for SYSMAC WAY Protocol

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